Store Ordering Coordinator

We are looking for Store Ordering Coordinator for our client in Media, PA Job Title: Store Ordering Coordinator Job Location: Media, PA Job Type: Contract 12 Months Job Description: Mandatory Skills: Excellent communication skills, confidence, basic analytical ability is required It's a tool based job, Candidate only need to configure a tool Job Summary:  The CAT Ordering Coordinator OPS is a member of the ITPS Marketing team supporting in store Ordering.   In this role, the associate will work with Marketing and associated vendors to create, update and manage the in store ordering menus.  Principal Duties: Work with team members to author/support the In store Ordering system. Maintain support documentation with up to dateprocesses and procedures. Participate in root cause analysis and lessons learned activities as required. Develop In store Ordering requirements, create test scripts and perform unit testing, create and test installation scripts and procedures. Coordinate user acceptance testing with Marketing. Provide operational support by investigation, documentation, and resolution of In store Ordering issues for the business area and corporate departments. Follow defined processes and procedures related to call tracking and system configuration. Work with other IT departments in the execution of system reboots; maintenance, system cleanup and root cause analysis.  Share new learnings with others in order to improve organizational efficiencies. Essential Functions: Ability to work well individually as well as in a team environment Strong oral and written communication skills; ability to communicate issues to other teams or vendors Good customer service skills Excellent interpersonal skills Dependable self-starter with high level of productivity and sense of ownership Problem solving skills to investigate, document, and resolve technology issues in a timely and courteous manner Good organization, time and stress management skills Strong analytical abilities Ability to work with little or no supervision Detail oriented and good organizational skills Ability to be on-call 24/7 when required Ability to learn quickly and apply knowledge to new situations Offers technical expertise, feedback or advice as a valuable resource to others Basic Qualifications: College Graduates(0-1 Yr of experience) with strong interest in technology working towards a degree in Information Technology or a technical discipline (e.g., engineering) preferred. Prior experience in using NCR Radient Configuration Manager or similar restaurant/QSR menu configurator for menu authoring will be advantage. Interview and Training Process: In person interview is required They are looking for candidates with very less experience(in the bracket of 0-3 yrs) and he/she may not need to have good educational background. College Grads are most preferred Software BA/development/QA exp is not that necessary Excellent communication skills, confidence, basic analytical ability is required It's a tool based job, they only need to configure a tool Once selected there will be 4+ weeks training for 5 days a week, from 9am-5pm. After training they will start working in shifts - there are 2 shifts (11am-9pm and 2pm-midnight). Since its 10 hours shift, they will only work 4 days a week Shift may rotate
Salary Range: NA
Minimum Qualification
Less than 5 years

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